REFUNDS; RECORDS KEEPING AND PRIVACY; EVENT ATTENDANCE, CANCELLATION AND POSTPONEMENT; CERTIFICATES OF COMPLETION; MAILING LISTS; REFUSAL OF SERVICE; DISPUTES AND COMPLAINTS

REFUNDS – Refund requests from clients/customers up to one (1) week prior to the event will be remitted to the client/customer, minus a $20 (20 USD) administrative fee.

No refunds will be issued for client/customer cancellation within one (1) week prior to the event. All cancellation and refund requests must be made in writing and sent to [email protected]

RECORDS KEEPING AND PRIVACY – Training program and continuing education records will be kept for a period of at least five (5) years from the event, presentation, seminar, and/or training. 3RAVNAR, LLC will not sell, release, or share event participant and/or registration information with any other organization or event participant. 3RAVNAR, LLC will protect event participant and/or registration information according to federal, state and local laws.

EVENT ATTENDANCE – Attendance is specific to the person registered for the event and attendance will be verified at each event with sign-in/sign-out processes. Therefore, attendance is non-transferrable and the attendance of another person in the place of the original person is prohibited and will not be honored by 3RAVNAR, LLC without prior written permission from 3RAVNAR, LLC. Attendance at another 3RAVNAR, LLC event without additional registration and payment will also be prohibited. If a participant registers and pays for, but fails to attend an event, no refunds will be issued.

EVENT CANCELLATIONS – If 3RAVNAR, LLC cancels an event a full refund will be remitted to the event participants. 3RAVNAR, LLC reserves the right to cancel or postpone any event for reasons including, but not limited to, low enrollment, weather concerns, illness, or issues of site safety.

EVENT POSTPONEMENT – If an event is postponed, all event registrants will have the opportunity to attend the event at its rescheduled date/time, or to receive a full refund, or have their event registration transferred to another event within the next six (6) months. If an event is not attended within that six (6) month period, attendance of another seminar is forfeited and no refund will be issued.

CERTIFICATES OF COMPLETION – It is the policy of 3RAVNAR, LLC to provide our clients with a copy of their Certificate of Completion at the conclusion of each event. Certificates of Completion will only be issued that accurately reflect the time the event participant was in attendance at the event as documented by the events sign-in/sign-out processes.

Digital Replacement - If an event participant loses, misplaces, or forgets to obtain their Certificate of Completion at the conclusion of an event, or needs an additional and/or replacement digital Certificates of Completion at a time after the event is concluded, 3RAVNAR, LLC will provide a digital copy of the Certificate of Completion and email it to the client for an administrative charge of $20 (20 USD) per certificate. This service includes the digital Certificate of Completion and the emailing of said Certificate.

Additional and/or replacement Certificates of Completion will be emailed directly to the client, and only to the client. 3RAVNAR, LLC will only provide Certificates of Completion to the client who attended the training event, and will not provide such copies to third parties. 3RAVNAR, LLC will not email additional and/or replacement Certificates of Completion to any third parties, government agencies, or licensing boards.

When purchasing the additional and/or replacement Certificate of Completion, the client will need to provide the name they used to register for the training event; and the name, date, and location of the seminar/workshop they attended.

Print Replacement - If an event participant loses, misplaces, or forgets to obtain their Certificate of Completion at the conclusion of an event, or needs an additional and/or replacement printed Certificates of Completion at a time after the event is concluded, 3RAVNAR, LLC will provide a printed copy of the Certificate of Completion and mail it to the client. Priority Mail through the United States Postal Service for an administrative charge of $25 (25 USD) per certificate. This service includes the printed Certificate of Completion and the mailing of said Certificate.

Additional and/or replacement Certificates of Completion will be mailed directly to the client, and only to the client. 3RAVNAR, LLC will only provide Certificates of Completion to the client who attended the training event, and will not provide such copies to third parties. 3RAVNAR, LLC will not mail additional and/or replacement Certificates of Completion to any third parties, government agencies, or licensing boards.

When purchasing the additional and/or replacement Certificate of Completion, the client will need to provide the name they used to register for the training event; and the name, date, and location of the seminar/workshop they attended. 

ADVERTISING and MAILING LISTS - Registration and payment for an event with 3Ravnar, LLC grants 3Ravnar, LLC the right to place the person or persons on advertising and mailing lists for 3Ravnar, LLC training events. Removal from such mailing lists requires a request be made to 3Ravnar, LLC in writing and sent to [email protected] 3Ravnar, LLC will not sell or divulge its customer information or contact information.

REFUSAL OF SERVICES – 3RAVNAR, LLC reserves the right, and sole discretion to determine such, to terminate and/or bar access to any services offered by 3RAVNAR, LLC without limitation, as not prohibited by law. These reasons may include, but are not limited to, a violation of the stated 3RAVNAR, LLC Terms and Conditions. 3RAVNAR, LLC may bar client access to any products/services offered by 3RAVNAR, LLC if 3RAVNAR, LLC deems that client behavior and/or conduct violates any applicable law, or is harmful to the interests and policies of 3RAVNAR, LLC.

Reasons for Refusal of Services may include, but are not limited to, hostile, threatening, and/or belligerent behavior of an event registrant or participant as deemed so by 3RAVNAR, LLC staff, event presenters, and/or site managers/owners; serial (two [2] or more) event registrations and subsequent cancellations; audio and/or video recording of any 3RAVNAR, LLC event, in whole or in part, without prior permission; copying (digitally or otherwise) of any 3RAVNAR, LLC materials used during event attendance (presentation slides, handouts and other documentation); distribution of 3RAVNAR, LLC materials in a commercial capacity or use in any other presentation without prior written permission from 3RAVNAR, LLC.

DISPUTES AND COMPLAINTS – All concerns regarding 3RAVNAR, LLC events, including registration, attendance, certificates of completion, event sites, presenters, presentation materials and/or anything else that an event registrant/participant feels should be addressed, should be directed to event staff, presenters, and/or to [email protected] 3RAVNAR, LLC will address the concern directly and promptly in accordance with the 3RAVNAR, LLC Terms and Conditions (The Fine Print), 3RAVNAR, LLC POLICIES, and applicable federal, state, and local laws.